At CARVED CULTURE, we believe that the journey of a handcrafted instrument—from the skilled hands of our global artisans to your home—should be as harmonious as the music it creates. Our delivery services are designed with the same care and attention to detail that goes into crafting each of our authentic musical instruments.

Shipping Options Designed for Your Needs

🚚 Standard Shipping: $12.95

For those eager to begin their musical journey sooner, we offer expedited shipping through our trusted partners DHL or FedEx. Your carefully packaged instruments will typically arrive within 10-15 days after dispatch, allowing you to start creating beautiful music without unnecessary delay.

📦 Free Shipping on Orders Over $50

We’re delighted to offer complimentary shipping via EMS for orders valued at $50 or more. This economical option delivers your cultural treasures within 15-25 days after we dispatch your order—perfect for those who appreciate both value and the anticipation of receiving something truly special.

Our Shipping Process

Every CARVED CULTURE instrument begins its journey to you with meticulous care:

  • Order Processing (1-2 days): Each instrument is individually inspected and carefully packaged by our dedicated team
  • Dispatch Notification: You’ll receive tracking information the moment your musical treasure begins its journey
  • Secure Delivery: Our partners ensure your package is handled with the respect these handcrafted pieces deserve

🌍 Global Reach with Care

We proudly ship worldwide, bringing the soulful sounds of traditional instruments to music lovers across the globe. Please note that we’re currently unable to deliver to some Asian countries and select remote regions due to logistical constraints.

Payment Methods We Accept

To make your musical journey as smooth as possible, we accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure and convenient transactions.

Our Satisfaction Promise

Your complete satisfaction resonates at the heart of CARVED CULTURE. If any instrument doesn’t speak to your soul as expected, we offer a 15-day return policy from the date of receipt. Each return is handled with the same respect we extend to our artisans and their craftsmanship.

At CARVED CULTURE, we’re not just delivering instruments—we’re connecting you with cultural traditions, artisan stories, and the universal language of music. We’re honored to be part of your musical journey and can’t wait to hear the stories your new instrument will help you tell.

Have questions about delivery? Our dedicated team is here to help at [email protected]